FAQ og hjelp2025-08-17T20:28:24+02:00

FAQ and help

How do i log in to my NHHS-email?2025-10-16T13:20:45+02:00

Can’t log in to your NHHS email?

As a student at NHH, you’re automatically part of the student association, and an NHHS email account has been created for you as part of the NHHS Google Workspace domain. This email account follows the format studentnumber@nhhs.no (e.g. s123456@nhhs.no) and is completely separate from your NHH email, which follows the format firstname.lastname@student.nhh.no.

Login details for this email account have been sent to your NHH email. So, if you haven’t logged in to your NHHS email before, go to your NHH inbox and search for an email from system@nhhs.no.” There you’ll find a welcome email with login information for your first sign-in. You need to log in at members.nhhs.no.

Still not working? Or have you forgotten your password?

How do I buy a ticket to Welcome Week?2025-12-25T21:20:15+01:00

The student association at NHH uses Orbi for ticket sales to events, including the Welcome Week. Ticket sales for other events organized by the student association later in the semester will also take place through the Orbi app, so it’s very useful to have it!

How to create an Orbi account:

  1. Download the “Orbi” app from the App Store or Google Play.

  2. Create an account and select “Norges Handelshøyskole.”

How to buy a ticket for Welcome Week:
In the app, you’ll find “Welcome Week NHH 2026” under “Memberships.”
This membership serves as the ticket for the entire Welcome Week. The ticket is required to participate in all events during the week. When signing up, you’ll fill in your age, address in Bergen, name and phone number of an emergency contact (for example, a parent or a friend), allergies, and study program.
The alcohol-free events during Welcome Week require that you first purchase the “Welcome Week NHH 2026” ticket.

You’ll then find the open events listed under “Memberships” in the Orbi app.

Tickets will be available on January 5th at 12:00 PM!

Questions regarding tickets can be sent to pg.oko@nhhs.no.

How do I apply for a reimbursement?2025-03-21T11:29:31+01:00

In order to get approved and reimbursed an expense you make in NHHS, you should first and foremost clarify with the head of finance for your subcommittee that this is a purchase that is covered by their budget.

In practical terms, all you have to do is fill out the reimbursement form. We will make sure the form has been filled in correctly, and that the quality of the documentation is sufficient. Read our disbursement guide here to save both yourself and us time. You will receive a confirmation that the reimbursement form has been received, and we will then send it to an electronic approval by both the head of finance for the subcommittee and an employee of the Accounting Group (Regnskapsgruppen). If the reimbursement is approved, it is sent for payment.

What is considered acceptable documentation?2020-07-14T01:35:15+02:00

In order for us to be able to reimburse an expense you make for NHHS, the documentation must be sufficient for our auditor to approve it (cf. the Accounting Regulations § 5-1-1). If you want money back for a purchase, the receipt must be included as a confirmation for the outlay. We must have a specification of what was purchased, a date stamp that shows when it was purchased, sum, VAT processing, and information about where the purchase was made. If the purchase confirmation is not from a company that provides a proper receipt, you must in addition to proof of service documentation also attach a bank statement confirming payment. The more documentation you provide, the less likely you are to get the form returned.

The purpose of the documentation is to confirm that the cost is genuine, that it can be linked to NHHS’s operations, that it occurs during the period in which we post it, and that the correct VAT treatment is performed.

How do I reset my password?2020-07-14T01:38:15+02:00

To reset your password, please proceed as with any other Google-account. Your username is «studentnumber@nhhs.no» (e.g. S123456@nhhs.no)

 

How do I start my own group?2025-10-25T10:32:00+02:00

If you wish to start your own group within NHHS, you must send an application to org@nhhs.no. The application must include the elements specified in the Guidelines for the Establishment of an Interest Group in NHHS. You should base your application on this template.

How do I reset my password?2025-10-25T10:36:41+02:00

You can reset your password

To reset your password, follow the same steps you would for any Google account. Your username is studentnumber@nhhs.no (e.g. s123456@nhhs.no).

  1. Go to http://gsuite.nhhs.no/

  2. Enter your student number, for example s123456

  3. Click Next

  4. Click “Forgot password?”

  5. If you are first asked to enter your last known password, click “Try another way.” You will then have the option to receive a link or verification code sent to your NHH email address. Here, you MUST enter your NHH email in the format studentnumber@student.nhh.no (e.g. s123456@student.nhh.no). This is an email alias for your NHH email, and it is the format registered as the recovery email for your NHHS email account.

  6. If you have previously logged in and registered a phone number on your account, you can also reset your password using that.

Still having problems? Contact it.info@nhhs.no

How to Tillitsvalgt2025-10-09T14:15:04+02:00
How do I make outlays for my subcommittee?2025-10-25T11:02:08+02:00

To have an expense you incur in NHHS approved and reimbursed, you should first confirm with the financial officer of your subcommittee that the purchase is covered by their budget.

Practically, all you need to do is fill out a digital expense form. Once the form is completed, it will be sent to your student association email. We will check that the form is filled out correctly and that the supporting documentation is sufficient.

Read our expense guide here to save both yourself and us time. You will receive a confirmation that the expense form has been received, and it will then be sent for electronic approval by both the financial officer of the subcommittee and a staff member in the Accounting Group.

If the expense is approved, it will be processed for payment.

What is approved documentation?2025-10-25T11:03:00+02:00

For us to reimburse an expense you make on behalf of NHHS, the documentation must be sufficient for our auditor to approve it (cf. Accounting Regulation § 5-1-1).

If you want to be reimbursed for a purchase, the receipt must be attached as a supporting document to the expense form. We require:

  • A specification of what was purchased

  • Date stamp showing when it was bought

  • Amount

  • VAT treatment

  • Information about the company where the purchase was made

If the purchase confirmation is not from a company that provides a proper receipt, you must also provide some form of agreement documentation and a bank statement showing proof of payment. The more complete your documentation, the less likely it is that the form will be returned to you for corrections.

The purpose of the documentation is to confirm that the expense is genuine, related to NHHS operations, recorded in the correct accounting period, and that VAT treatment is applied correctly.

When will I get my money back for my outlay?2025-10-25T11:04:56+02:00

Depending on when you send the expense form to our mailbox, the reimbursement process can take between 14 and 18 days if everything is approved immediately. From the time the form is approved, we estimate it will take about 14 days.

When can I expect to be invoiced for VK costs?2025-10-25T11:17:05+02:00

The invoice will be sent to the person who booked the VK before the end of the month following the month of the event.

When will I be billed for costs related to VK bookings?2020-07-14T15:29:51+02:00

The invoice will be sent to the person who booked VK before the end of the month following the month of the event.

When do I receive the reimbursement for expenses?2020-07-14T15:32:02+02:00

Depending on when the expense form is sent, reimbursement times may vary from 14 to 18 days if the reimbursement is approved. From time of approval we estimate roughly 14 days.

Will there be a Welcome week for new master’s students?2025-10-25T10:49:26+02:00

That’s right! You can find the program here.

Welcome Week (WW) starts on August 14th and ends on August 20th.

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